Agentic AI
Amazon Bedrock AgentCore, Strands and Data Automation; Model Context Protocol; multi-agent orchestration; multi-model benchmarking; retrieval-grounded pipelines; intelligent document processing.
About
Kevin Sauer, founder
I build agentic AI systems and lead the teams that take them to market. Serviam Rex brings that combination to organizations that want AI working in production.
Builder, field leader, author.
I helped establish Microsoft’s earliest field go-to-market for Azure OpenAI and GitHub Copilot, running more than 100 enterprise engagements that shaped customer adoption and product direction before generative AI reached the public market. I’ve led technical organizations of 9 to 45 people across the United States, Canada, France and the Netherlands, with sustained leadership-effectiveness scores above 90% and three Outstanding Manager awards.
Today I lead solutions architecture for insurance and financial services customers on the West Coast, advising executives on where agentic AI changes underwriting, claims and retirement operations, and moving intelligent document processing from proof of concept into production on Amazon Bedrock.
I also still build. I founded Two Out Barrels, an agentic AI platform for baseball intelligence, and I develop production software alongside AI coding agents every week. That keeps my advice grounded in what works.
I wrote The Ice Mold Leadership Model to share what I learned building high-performing teams. The second edition, in progress, is about leading organizations where AI agents are working members of the team.
Career
A decade at the front of cloud and AI.
Now
Founder, Serviam Rex
AI and cloud consulting for leaders taking AI from pilot to production.
2025 – present
Founder, Two Out Barrels LLC
An agentic AI baseball intelligence platform, built alongside my day job and piloted with a live travel baseball organization.
2025 – present
Leader, Solutions Architecture, U.S. West Coast Insurance, Amazon Web Services
9 solutions architects, 40+ insurance and financial services customers, a ~$300M portfolio, and agentic AI programs on Amazon Bedrock.
2024 – 2025
Global Sales Leader, Digital Enterprise Sales, Microsoft
Scaled an AI-native organization from 12 to 45 across four countries; $15M+ in net-new revenue.
2021 – 2024
Americas Region Leader, Global Black Belt, Apps and AI, Microsoft
Earliest field go-to-market for Azure OpenAI and GitHub Copilot; $650M annual Azure revenue; 125+ customer stories.
2018 – 2021
Director, Global Black Belt, Cloud Native Apps and Gaming, Microsoft
Unified cloud-native and gaming go-to-market for the Americas; highest Microsoft Poll score in the solution organization in FY20; six direct reports promoted.
2016 – 2018
Technical Specialist, Global Black Belt, App Development, Microsoft
Cloud-native and modernization architecture; 256% of quota; GBB Global Impact Award.
Credentials
Certified on both major clouds.
- AWS Certified Solutions Architect – Associate
- AWS Certified AI Practitioner
- AWS Certified Cloud Practitioner
- Microsoft Certified: Azure AI Engineer Associate
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified Solutions Developer (Azure)
- B.S. Computer Information Systems (Software Engineering), Regis University
- B.S. Business Administration (Leadership), Regis University
Recognition
- Three-time Outstanding Manager Award
- GBB Global Impact Award
- Leadership Effectiveness score of 92
- Nominated for DES Manager of the Year and Microsoft Gold Club
Technical depth
The tools behind the advice.
Cloud platforms
AWS (S3, Lambda, Step Functions, Fargate, DynamoDB, API Gateway, Bedrock) and Microsoft Azure application and AI services.
AI-assisted development
Claude Code, Kiro, OpenAI Codex and GitHub Copilot; Python and TypeScript.
Architecture
Serverless and event-driven design, cloud-native and .NET modernization, containers and Kubernetes, data pipelines.
Let’s find where AI changes your business.
Start with a 30-minute conversation. Bring the workflow, the stalled pilot or the team question that keeps coming up. You’ll leave with a clear next step, whether or not we work together.